
Teleperformance (TP) Philippines, the global leader in outsourced customer and citizen experience management and advanced related services, is bringing the TP Cloud Campus Jeepney on a roadshow across Luzon to promote work-at-home career opportunities through its Cloud Campus solution.
Cloud Campus Jeepney is Teleperformanceâs innovative approach to job recruitment where TP brings work-at-home jobs to the provinces, tapping the Philippinesâ vast countryside talent pool.
The Cloud Campus Jeepney has been touring key locations in Bulacan, Laguna, Cavite, Ilocos Norte, Ilocos Sur, La Union, and Pangasinan. The Jeepney will continue its roadshow in Urdaneta, Pangasinan from June 18 to 20. Its next stop is Tarlac from June 24 to 25 before heading to its last stop in the north in Pampanga from June 28 to 30. It will be making its last Luzon stop in Batangas from July 6 to 8.
Recently, the TP Cloud Campus Jeepney motorcade was also held around Laoag and San Nicolas, where TP launched their first Cloud Campus hub in Ilocos Norte. As the companyâs 23rd business site, TP Cloud Campus Ilocos Norte will open more jobs for residents of the Ilocos region that will allow them to âwork wherever they live and live wherever they loveâ. This site also hopes to contribute to the capability building and economic growth of the province.
The Department of Labor and Employment Regional Office 1 (DOLE RO1) Regional Director Atty. Evelyn Ramos shared during the event, âWhat Teleperformance is doing here in the Philippines is valuable. We gladly welcome here in Ilocos region the launching of Teleperformance Cloud Campus site, which is expected to pave the way for the employment of thousands of Ilocanos. Further, we also laud the virtual workforce platform for enabling a work at home business.â
Launched in the Philippines in early 2021, the Cloud Campus solution is the revolutionary and innovative new global operating model of Teleperformance, specifically designed to enable a socially enriched work-at-home environment, allowing brands to easily expand their business and deliver superior customer experiences through Teleperformanceâs unique, cloud-centric solution.
Home-based interaction experts can work from anywhere and remain connected to their Teleperformance team through the Cloud Campus hubs, which come with innovative features to help employees stay engaged and connected, while maintaining operational efficiency. Currently, there are two main Teleperformance Cloud Campus hubs located at TP Fairview, Quezon City and at TP Aura, Taguig City and multiple smaller kiosks which serve as the operational command center of virtual teams.
âDuring the pandemic, Teleperformance Philippines was one with the industry in shifting to work-at-home and weâve seen how this arrangement has benefited some of our workforce. As Teleperformance continues to grow and invest in the Philippines, we want to be able to give more people the option to work from wherever they live. Geography and location will no longer be a barrier when it comes to job opportunities; with TP Cloud Campus, they can pursue their career in the IT-BPM industry from wherever they are,â shared Teleperformance Philippines Chief Operations Officer Joey Marquez.
The new Teleperformance âCampus Cultureâ supports the employeeâs physical and mental well-being, assisted by bespoke Technology, Analytics, and Process Excellence (T.A.P.TM) solutions that harness human insights, fun, teamwork, friendly competition, and continuous learning.
The Teleperformance Cloud Campus model also provides a comprehensive solution to companies looking at remote work as part of their growth plans in the new digital economy. It thoughtfully addresses the main concerns of companies for processes that are to be handled from a home environment, such as security, performance and control, and engagement of remote teams
âItâs a win-win solution as Teleperformance Cloud Campus allows companies to ensure the health and wellness of employees without compromising business continuity, which is a must in todayâs digital economy,â Marquez noted.
ABOUT TELEPERFORMANCE
Teleperformance (TEP â ISIN: FR0000051807 â Reuters: TEPRF.PA – Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and advanced related services, serves as a strategic partner to the worldâs largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach.
Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the âSimpler, Faster, Saferâ process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industryâs highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of âŹ7,115 million (US$8.4 billion, based on âŹ1 = $1.18) and net profit of âŹ557 million.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs more than 56,000 people in the country and operates over 40,000 workstations in 23 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Bacolod, Cebu, Cagayan de Oro, Davao, and General Santos City.
Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the Domestic market, managing all aspects of the customer relations cycle for brands aiming to deliver excellent customer experiences.
From 2012 to 2021, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.
In 2021, Teleperformance Philippines received its fourth certification as a Great Place to WorkÂź and is the only organization in the country to be certified by the Great Place to WorkÂź Institute for four years in a row. In 2022, the company was also awarded as one of the Philippines Best Workplacesâą. This year, Teleperformance celebrates its 26th year of continued excellence and leadership in the country. This milestone highlights the companyâs commitment to steadily provide the best employment experience for Filipinos, proactively support the nationâs IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.








